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Manager, Branch Operations Jobs in Metairie, LA at Stryker

Title: Manager, Branch Operations

Company: Stryker

Location: Metairie, LA

Why join Stryker?
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting
Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
Who we want –
Goal-oriented orchestrators. People who can effectively coordinate and focus the work of skilled employees toward an important goal, prioritizing to the right activities that lead to success.
Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.
Compliance-focused orchestrators. Managers who carefully oversee people, processes, and deliverables to ensure compliance with company policies and procedures.
Metrics-oriented supervisor. People who are always tracking important business metrics to ensure projects meet expectations and budget.

What you will do –
As the Branch Operations Manager, you will lead Inventory and Warehouse teams to drive sales, operating income, cash flow and asset management in support of the branch’s P&L objectives. As a member of the Branch Leadership Team, you will work closely with the General Manager and Sales in support of achieving local branch objectives, quality standards and compliance to all policies and regulations.
Quality First

Ensure adherence to and become branch expert on all quality and compliance requirements as set forth by the Field Quality Management System requirements
Lead any regulatory agency (e.g., FDA) site visits and inspections per the Field Quality Management System (FQMS) protocol
Ensure compliance with OSHA standards
Lead timely and accurate execution of product actions and expiration management processes
Ensure 100% on-time completion of all assigned training for yourself and team
Prepare branch for audits and ensure branch is in constant state of audit readiness

Customer Experience

Collaborate with key stakeholders (Distribution and Field Operations, Sales, Mktg, etc.) in optimizing the supply chain
Ensure on-time, complete and accurate delivery of products to customers
Direct and coordinate the daily activities of customer service, inventory, loaner kit assembly and distribution
Drive efficiency improvement in all aspects of the branch


Coordinate new product rollouts with General Manager, Sales, Product Life Cycle team, Product Marketing, etc.
Coordinate with Distribution and Field Operations with the implementation of new national supply chain initiatives

People Development

Lead all branch operations employees by partnering with Human Resources and branch leadership to acquire top talent, create a performance-based work culture and develop a high performing team
Manage the performance of direct reports, including writing and delivering performance appraisals and taking disciplinary actions when warranted.
Represent branch at quarterly regional operations meetings and annual national operations meeting.
Drive employee engagement and recognition of key achievements
Partner with General Manager, Sales, and Human Resources to develop successor

Financial Results

Drive performance that positively impacts the branch’s P&L and Cash Flow by partnering with General Manager, Sales, and Field Finance Manager
Partner with General Manager, Sales and Field Finance on budget and capital expenses
Ensure compliance with and become branch expert on Revenue Recognition rules
Partner with General Manager, Sales, Field Finance, Human Resources and Distribution and Field Operations on future real estate leases
Evaluate, manage, and report inventory metrics to General Manager, Sales to positively impact P&L and cash flow
Meet top line sales, operating income, and cash flow objectives; make improvements in top drivers such as inventory, instrumentation, freight expense and workforce planning

What you need –

Bachelors’ degree or 6 years of experience in leu of degree required
8+ years’ work experience required; A minimum 4+ years demonstrated success in leading teams
Must have the ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed
Computer skills: Proficiency in Microsoft office suite required; Salesforce experience -preferred
Knowledge of Lean tools (Six Sigma, Visual Management, Value Stream Management) -preferred
Demonstrated analytical skills with problem-solving and process improvement orientation -preferred

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

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About Stryker